Driver calls

Automated ETA and check-in calls, without an app

Trigger a call from a dispatch, and an automated call collects the driver's ETA or status, then records it straight onto the dispatch — no app, no message thread, no manual write-up.

How it works

From dispatch to a recorded update

1

A dispatch needs an update

From the operational dashboard, a dispatcher triggers a driver call for one dispatch, or for every driver still pending an update.

2

The platform calls the driver

An automated call is placed to the driver assigned to that dispatch — no app, no message thread, just a phone call.

3

The driver gives their status

The driver answers naturally and gives their ETA or current status, the same way they would to a dispatcher.

4

The result lands on the dispatch

The outcome is recorded straight against that dispatch, visible on the dashboard and in the driver's call history — no one has to type it up.

Each plan includes a monthly allowance of call minutes. Extra minutes can be topped up at any time and never expire.

What's included

Built to remove routine calls, not replace your team

📞

Call on demand or in bulk

Trigger a call for one dispatch, or for every driver still pending an update, from the operational dashboard.

📝

Results recorded automatically

ETA and status updates are written to the dispatch as soon as the call ends, with no manual data entry.

🗂️

Full call history

Every call and its outcome is kept against the driver and the dispatch, so nothing depends on one person's memory.

🙋

Exceptions stay with your team

Automated calls handle the routine updates; anything unusual is still a job for a dispatcher.

FAQ

Common questions about driver calls

No. Drivers are contacted with a phone call, the same as a dispatcher would make. There's nothing for the driver to download or log into.

See automated driver calls on your own dispatches

Start a free trial, or see it working on a call with the team.